I have had a lot of conversations around pay in Physical Therapy over the past couple of years. A pattern has developed that leads me to believe we have been approaching pay the wrong way. We have failed at improving PT insurance pay, but not for any lack of effort. Suddenly, there may be a new opportunity for systemic change that I believe we must take full advantage of. In the last few months, we have seen the COVID pandemic set the stage for large changes in just about every aspect of life – especially in the provision of healthcare.
In physical therapy, we have taken the stance that our services save the system money. When people interact with us, there is less medication use, less imaging, and less surgeries – usually with comparable results. Every time research is conducted on the most common musculoskeletal conditions – i.e. back pain, neck pain, meniscus tear, rotator cuff tears – we get the same results: purely anatomical findings are not as predictive of dysfunction as the medical model thinks. Physical Therapists often get superior results for exponentially less cost. This is the truth, and this has been our consistent talking point to insurers, regulators, and legislators.
Last year, I went to a conference put on by the American Chiropractic Association in conjunction with Physical Therapist and Osteopathic professional groups. One speaker, who was formally trained as a Chiropractor, but working as a higher-up in United Health Care spoke bluntly on the topic of increased insurance payment. He said, plainly, bluntly, and quite rudely, that insurance companies do not care who saves the system money. That is not what they are looking at. He does not care about our value proposition.
That was the first time I considered that our kumbaya approach to saving health care makes a lot of sense to us, but may only be valuable through a therapist’s eyes – not the view of others. This insurance exec went on to say that what UHC is looking for in a valuable professional encounter is one in which the patient doesn’t return. Meaning, they are cured and the insurance company is no longer on the hook for the bill. I’ve been turning this over in my head for more than half a year now, and I still can’t make sense of it. My best guess is people change insurance plans so often that the insurance companies want a short, finite episodes of care that ends in a tangible result (good or bad). They do not want the prolonged liability of someone who may be getting gradually better over several months of rehab, even if waiting to see the outcome of rehab would save billions of dollars over the entire population. It seems like bad math to me, but I digress.
Within a few weeks of the ACA conference, all the PTs, OTs, and SLPs I work with had a meeting with HR at our community hospital. There were some changes being announced in the pay structure at work and HR wanted to present it to us with an opportunity for questions – I assume we were given extra attention because we are notorious for complaining about being underpaid.
The hospital was switching to a market-based pay system. Meaning, our pay would be established by the pay of other hospitals around us. The HR employee told me, point blank, that the money our department brings in has no influence on what our pay is.
After hearing HR tell me the money I make for the hospital has no influence on the money I make for myself, and the insurance executive telling me that my saving him money doesn’t mean I’ll get paid more – I was starting to have doubts about our whole profession’s approach to increasing our insurance payments and overall pay. It seems the factors that we think impact our pay do not. Saving insurers money doesn’t get us paid more. Making our employers money doesn’t get us paid more. We need a new playbook.
At the end of last year, a large group of leaders in the Academy of Orthopaedic Physical Therapy (AOPT – formerly the Ortho Section of APTA) got together to make the strategic plan for the next 6 years. A part of that process was surveying the nearly 20,000 members about their priorities for the Academy’s work – about 300 people replied with information that would ultimately help guide our work.
Increasing pay from insurers is work APTA has advocated for daily for years. That Members want increased pay is not new information to anyone. There are annual conferences focusing on payment, groups from all over APTA work constantly in many ways to increase payment, but what do we see? Decreasing reimbursements. Which brings me back to what I have expressed above – what we think should work, does not. Throw. Out. The Playbook.
AOPT will be addressing payment in a more direct way than previously. I hope novel approaches are researched, the who’s-who of payment in rehab are gathered, and the dissenting insurance executives are consulted. There has to be something we can do to increase our insurance payment for our valuable services that cure patients for far less cost than the other more invasive alternatives.
I had one more very recent conversation. I have this patient I’ve seen off-and-on for a couple years. He is a bonafide titan of industry – the real deal. He has held very big positions in businesses you know. The other day, he comes into his appointment talking to me as he often does about whats going on in the world and what might be the next big money-maker/world-changer. But this time, he is suddenly talking my language.
He says there are several major revolutions that will be coming from the COVID-19 pandemic and one of them will be in healthcare. He says we have long assumed that what the DOCTOR (Physician) says is right. That we rely on very tangible procedures for well defined problems to get tangible results – simply, surgery for broken and torn stuff, but that time and conservative measures can get a lot of the same results for far less money. He says people who delayed surgeries during COVID shutdowns are seeing good results in their recoveries without having had the surgeries they previously planned on having. He suggests that part of the revolution will be an investment in value-based treatments that save the system money. He stresses preventative medicine over interventional medicine. This guy isn’t saying the words “Physical Therapy,” but those are the words my ears are hearing.
So what do I think now? Is our old mantra, our kumbaya-ing, on the brink of finally paying off in our society’s most desperate time? Or is it time to move on and see what our new approach should be? I’m really not sure, but if you’re not a payment expert and you’re not working directly in the insurance industry, there is one way for you to directly contribute to and be a part of the effort that finally gets Physical Therapists the financial respect we damn-well deserve. Become a Member of APTA and AOPT – the work is being done at the highest level and may be on the edge of the breakthrough we have all been waiting for. This is your chance to contribute to the cause, and you might be jumping on the bandwagon at exactly the right moment.
Scoot and I are buds from the travel PT days in Aspen. We talk often, it usually digresses in some PT shop talk.
We got on Zoom and talked for over two and a half hours recently. I was able to trim it down to about a 30 min recording. We think we’re hilarious. We think we have good ideas about PT. Give us a try – I think you’ll be entertained and maybe informed too.
If you’re into cable, we’re better than anything on there… and maybe half of Netflix. Play us in the background while you do dishes or something, but try us out. If you like it, we’ll do more in shorter format.
Stephen Stockhausen of PTAdventures.com and I sat down for a quick 15 minute chat about life during the COVID-19 crisis. We covered a lot of ground and talked home care, out patient, travel PT, and telehealth.
I’m not one of those people who writes, stops, crumples up a ball of paper, and starts over. Usually, I sit down at the computer, write whatever comes to mind and move on with a few edits later. This time, I just can’t get this blog going. I’ve started, stopped, started-over, and re-started over. There’s so many obstacles to writing this blog. The biggest barrier is that while many of us are finding ourselves with additional free time, we are so all-consumed with this virus that we can’t seem to get anything done – like writing this blog. Another huge barrier has been the speed things are moving at, every time I think I have a handle on what’s happening in healthcare and with the virus, it changes. Finally, I think I’ve been trying to fit too many ideas in one blog that truly contradict with each other.
Contradictions, that seems to be the hallmark of this crisis. While some facilities are laying off all their staff from lack of work, others are overloaded and woefully understaffed. One minute I’m convinced we’re all doomed to big, big trouble, the next I know we’ll be fine, then I swing back the other way. Should my last few remaining patients be scared of what I could spread to them, or should I be scared of what they will spread to me? I worry and I’ve had to quickly learn to manage that.
All those contradictions are why this has now become at least 2 separate blogs, maybe more if this isolation drags on. In this first one, I’d like to lay out the challenges that many travelers are facing in this crisis and some of the resources that are out there to help those challenges. In the sequel to this blog, I’d like to take a more positive note and look at some of the opportunities for change this crisis will bring. But I can’t write that piece without first writing this one that expresses the true graveness of this situation.
We’ll see if I get through writing this. Things will undoubtedly change before I can push that “publish” button. So please grant me some grace in knowing that what I write today may be outdated or completely inappropriate by tomorrow.
This thing is moving very fast. A few weeks ago, I was finishing up a paternity leave in Hawaii. The impetus for the trip was the wedding of an old travel PT friend. At that time in the beginning of March, the COVID-19 concern had started to build, but wasn’t doing much to affect every day life. The wedding went off without a hitch, was awesome, and was full of international guests and current/former Travel PTs and OTs from all over the country. I haven’t heard of a single illness from that wedding. Phew.
The next Monday, still in Hawaii, I had a meeting with some colleagues to decide whether to hold or cancel a PT event. While most of us agreed on a wait-and-see method, one colleague was not happy with the decision and had somehow anticipated or learned of the seriousness of this virus. Only 24 hours later, I would share his opinion that we absolutely had to call off the event (of course now, this is commonsense). In that one day, things had started to fall apart back in Colorado, and I had realized the gravity of what was happening.
All of a sudden, the Govenor was closing down everything in the state. Our county and town had also taken aggressive actions to stop large groups of people from congregating – first no more than 50, then 25, then 10, now 5. From a place of relative comfort in Hawaii where very little was happening COVID-wise, these seemed like drastic measures. Was our Governor OK? Or some kind of germaphobic lunatic?
Because of the craziness in Colorado, we decided to stay a few extra days in Hawaii. There were about 3 extra good beach days in Hawaii before the gravity of COVID-19 hit – then it became time for us to get out. Our flights all started getting cancelled, there were protests to shut down the local airport, quarantines for all arrivals were put in effect. As much as I love Hawaii, I didn’t want to get stuck there. Following many hours on the phone and internet with United and Hawaiian Air, we eventually ended up on a red-eye direct to Denver with a newborn and toddler. We safely made it home in time for me to return to work the next day.
I share this story to say that COVID has an interesting effect of people thinking they’re OK until they aren’t. That original colleague who wanted to cancel our event KNEW already, then the Colorado Governor KNEW, I didn’t know until a full week later. If you’re still out there thinking we don’t need to be social distancing yet, your time is coming. You too will KNOW soon. Please be safe.
Running parallel to my timeline in Hawaii, watching Colorado respond from afar, an interesting story was playing out back home in Aspen. A group of Australians had visited and brought COVID with them – even a month later, we only have 30-something confirmed cases in our county, 10 of them are those dang Aussies. Two of these patient-zero-Australians decided to quarantine-in-place at their 5-star slopeside hotel on Aspen Mountain, with the knowledge and agreement of the hotel staff. BUT, they did something no one could have anticipated – those awful, awful people snuck out and went skiing with the general public, putting everyone at risk.
It’s my understanding that their indiscretions is what closed down our city, county, and ultimately the state very early in this pandemic. Those arrogant jerks may just have saved us. Time will tell.
At work, I continue to be gainfully employed – at least as I write this, but nothing is certain. We have trimmed down to “essential” patients only, basically anyone who will be permanently disable if they don’t see a Physical Therapist right now, mostly post-ops. I have about 1-2 patients each day and am managing to stay impressively busy with projects. Administration indicates that they are keeping everyone they possibly can working in whatever capacity they can so that if a “surge” comes, our workforce is immediately ready. Hopefully that surge never comes. I have heard our anticipated peak is April 17th. So, the moment of truth draws near.
Our hospital held onto our travel PTs as long as they could until they finally had to cut them loose this week. In talking with the travelers, no one seemed to be surprised, they were happy to be kept on as long as they were. They were let go with a couple weeks of pay and free housing for a few weeks. It was nice to see the hospital treating the travelers well despite having to make some tough decisions at their expense. Which finally brings us to the point of this post.
This is an awful, awful time for many workers in this country, Physical Therapists included. I don’t have any hard numbers, but casually, it seems like 50% of PTs have been cut from their jobs. If you are a traveler and have had your contract cut short, you are not alone, there are many out there just like you. From what I hear, there are some jobs out there that still have openings, particularly in home health, acute, and SNFs. So don’t forget to open yourself up to the possibility of a new opportunity – just in case you can find one.
If you have suddenly found yourself without a job, I hope your agency or your employer is treating you well to the best of their ability. This time is putting a strain on everyone, and I think we all need to embrace a piece of the sacrifice, employers included. Some clinics will not re-open, many PTs will not return to the clinics that laid them off, PT practice and our society will be forever changed. We are living through a historic event the likes of which very few people have ever seen in their lifetime and hopefully we will not see again. This period in time will go down with the Spanish Flu of 1918, both World Wars, and 9/11 – it’s going to be rough, but it will pass. And some of those events of the past have been defining for our profession.
When this is all behind us, people’s knees will still hurt, their backs will still hurt, and they will still suffer strokes and heart attacks. Lots of people will need PT when this is all over! I hope for a very quick rebound, particularly in the realm of clinics needing temporary staffing. When people feel safe coming out of their homes, they will need our services. Hopefully that happens sooner rather than later.
In the Meantime… here are some opportunities to ease the pain.
Emergency License Waivers/PT Compact
There are still some employment opportunities out there. Many hospitals are overwhelmed at this time. It makes sense that as many thousands of people recover from the novel Corona Virus, they will require inpatient rehab needs in a SNF, or the will need home health. If you’re looking for work, it is these setting I would be looking in right now.
I’ve heard some people talking about a possible Federal mandate to open licenses across borders. The main challenge to this happening is that professional licensure is a state protected right by The Constitution. We are far more likely to see more state waivers on licensure like we are seeing emerge now.
The link below from FSBPT is tracking the measures states are taking to allow healthcare workers to come into their state to help in this crisis. There is a huge variation of waivers state-to-state, so your best bet is to click on the link below and see where you might qualify for temporary practice.
A couple examples of what is going on out there:
California – allowing people with inactive and expired CA licenses to re-activate within a matter of days.
Delaware – Allowing graduated, but not licensed PT and PTA students to practice under a licensed clinician.
New Hampshire – Specifically allowing out of state licensed professionals to practice telehealth.
There are a lot of people out there advocating for our role in this global emergency. Our profession evolved to resemble what it is today out of Reconstruction Aides during the first World War and from needs presented during the Polio Epidemic. Our success or failure in responding to this crisis will shape our profession in the future. If we want to be an essential service in the future, we better demonstrate the uniqueness and importance of our skills NOW.
There will be no one else mobilizing and strengthening the thousands of patients who recover from COVID-19 with significant lung damage that needs our skills. All the people that are sitting sedentary at home right now are going to need us badly when they try to leave their homes again. There will be major societal repercussions from this time of solitary confinement. Don’t be mistaken, if you don’t see our essential need yet, you will – it’s coming.
APTA has collaborated with others to develop a volunteer pool matching available professionals and students with needs for volunteers. If you are available, please consider signing up at the link below – while it might be a little scary, this is a great opportunity to be a part of the heroic response and gain some new skills along the way.
There is a tremendous amount of information available for free these days. There are existing resources and new ones that have been recently opened up. If you are finding yourself with extra time to occupy, here are just a handful of ways to expand your mind, but I encourage you to search for more. There’s a ton of stuff out there.
The Academy of Orthopaedic Physical Therapy has release a reading list that was previously a part of a paid course. This reading list is a greatest hits of Orthopaedic Physical Therapy literature and long enough to keep you occupied for months: ow.ly/Z4bT50x2xHT. AOPT has also decreased the price on many of it’s archived courses. You won’t receive official CEUs for these courses, but I’ve taken several of them and they are very meaningful learning opportunities produced by the absolute experts in our field. For $10 or $20 you can get some great education: https://www.orthopt.org/content/education/independent-study-courses/browse-archived-courses
Meditate. Headspace is a online service focusing on guided meditations. Now, they are offering their premium service for free to healthcare workers through 2020. This may be the single most valuable resource on this list. Whether you are under-worked or over-worked, some meditation could probably do you some good in this time. Mental health is so important in a time like this.
Many universities offer free courses on a regular basis including Harvard. I’ve always wanted to check out what they have to offer, now might be that chance.
Audio Books – Audible has over 1,000 titles available for free. With school being out, they have added a whole bunch of children’s books which includes many of the classic. Might be time to review some Mark Twain or Hemingway.
Learn a language. If you are, or live with, a student of any level, both Rosetta Stone and Babbel are offering 3 free months of courses in a lot of languages.
If you have been laid off, furloughed, or have had to step away from work to care for a loved one, you are eligible for unemployment benefits. Who is available has been expanded by Congress and they are supplementing the weekly benefit by up to $600. I’m not so polished on the details, but this APTA page explains some of the details and links to the Department of Labor who is ultimately in charge of implementing the changes.
Congress included the gig-economy and contract workers in this expansion. I have to imagine there are Unemployment Benefits that extend to travelers given those two area of focus. It is also likely further expansions of unemployment will come.
That’s all I have in me for now. I have the intention to write the second piece to examine what positive changes our profession and our society can take from this experience… we’ll see what comes of that as the next couple weeks progress.
This is a grave time, historic in all the worst ways. I hope our profession can pivot to meet this time’s needs and come out stronger on the other side. Stay safe out there. Take care of yourself. Take care of each other. We’re going to get through this, and PTs will be VERY busy in a couple months.
I am currently vacationing on the most rural island of the most geographically isolated islands on Earth (Hawaii). But, in 1 week, I will eventually go back to work at a PT clinic located within a walk-in clinic, located in a global-tourist destination. Yikes! 9 confirmed cases in town as of today.
I want to start a conversation. I’m hearing all kinds of info in the past 2 days. The hospital I work for has Rehab Services open, but everyone who enters the hospital is being screened. I have heard of Physical Therapists elsewhere with many, many cancellations. Many Universities are restricting the travel of their employees to professional meetings, or anywhere away from home. My alma Mater has moved to online classes. Professional and NCAA sports events are being scheduled without audiences. I am very curious about what’s going on in your work, schools, and life.
Is this all a complete over-reaction or is it justified?
Is it life as normal where you live? Are your patients showing up?
Does PT have some role in this that hasn’t been thought of yet? Or is our only role to protect our patients from something that could be harmful to them?
I found a Malaysian 10 cent piece at the Honolulu airport 2 days ago, should I have left it there?
My daughter and I had a cough with no fever 3 weeks ago – have we had the Corona already?
How is this affecting your work, education, and life? I am just curious what others are going though right now.
Stay safe out there. Bottled water is unnecessary in most circumstances, including this one – reduce single use plastics in your life. Wash your damn hands, always. And don’t hoard the toilet paper there is someone who just ran out right now and needs it more than you ever will.
Back in PT school in the early 2000’s, Vision 2020 was recently developed and all the rage. Everywhere I turned, I was hearing about Vision 2020 and the Guide to PT practice.
I’d like to take a look back at Vision 2020, and where we are today in… the year 2020. I’ll admit, this isn’t really fair. APTA’s House of Delegates (for which I am now a Delegate) moved on from the Vision in 2013 with an updated even further forward-looking vision. Also, anyone my vintage of PT and younger grew up with the existence of Vision 2020 and of the Guide – it’s all we’ve ever known. I shouldn’t be evaluating this, it would be far more interesting for someone with just a few years more experience than myself to do this analysis, because they were practicing before these ideas existed. The graduates of the early 2000’s graduated into an extraordinarily transformational time for our profession.
Let’s go at this, one goal at a time.
Autonomous PT Practice
I don’t think any of the other goals exist without autonomy. All of the tenets of Vision 2020 are interwoven, but Autonomous Practice seems to be woven throughout.
Physical Therapists have made great strides towards and in autonomy. In its true meaning, autonomy, indicates that we are making clinical choices for the good of our patients without outside influence. Unfortunately, I think full autonomy is near-impossible. There are always influences external from the needs of our patients. Limitations in resources – time, money, equipment, technology, training – will always limit what we can do with our patients. Add in the further impacts payers and employers have on our practice, and full and complete autonomy begins to look like a pipe dream. However, from the view point of PTs being technicians under Physicians only a few decades ago, we have come very far.
I’d like to highlight 3 areas I personally work in that demonstrate different implications of our progress towards professional autonomy.
This is a travel PT site, right? Well what better way to be autonomous than to work for whoever you want, whenever you want, wherever you want. I believe travel PTs are leaders in the movement of our profession to be autonomous.
It’s easier to be brazen in your beliefs and values when you are only planning on working for an employer for a short time. Stereotypically, travel PTs are often viewed as lazy, or just showing up for a check each day between bouts of play. There may be a segment of travel PTs that embody this negative stereotype, but the majority of travelers I have met are go-getters that aren’t willing to accept the status quo. This is a segment of our profession that is always looking for more – new places, new people, new experiences. More often than TAKING advantage of the system, they tend to GIVE much more to the practices they work in. I have heard story-after-story of travelers working for practices in which they improve patient care and fix incorrect billing practices. Most travelers are leaders in autonomy in that they are not beholden to a single employer. They are able to bring the best of all of their experiences to a single practice – as long as the practice’s managers are willing to listen.
In another part of my life, I’ve recently increased my work in the non-insurance sector. My wife, primarily, and myself set up our own business to bring PT to the people (who are willing to pay cash for our services). Concierge PT Practices are popping up in communities all over America to serve patients directly, but the patient population is not who I thought it might be. Living in a community with an affluent population, I expected my patients to be the millionaires and billionaires. So far, most of my clients are ordinary people who respect the value of great Physical Therapy and are willing to pay for that great care. My brief experience has made me realize that any good PT could set up a mobile practice anywhere. Concierge PT must be the most autonomous practice there is – no boss, no insurance payer, just the clinician and the patient.
Finally, I’d like to discuss my full time day job – PT for a hospital. I find it a little hard to reconcile my desire for autonomy and that not only do I have my PT boss, but then I have his boss – an RN, her boss, her boss’ boss, and eventually a Board of Directors, a couple of whom are Physicians. While I do like all of these people personally, they each create barriers that prevent me from being able to treat my patients the way I should without restrictions. To be fair, they aren’t creating most of the barriers, but they do have the responsibility of enforcing restrictions imposed by payers, bureaucrats, and auditors.
If I am so vehemently against Physician Owned PT Services, then how do I work for a hospital? How do I sometimes work in that hospital’s Orthopaedists’ office providing care under their purview? Like I said, I can’t fully reconcile these things, but I know this: 1. The care I’m able to provide in this work setting is excellent. 2. My being in the Orthopaedists’ office gets PT to more people earlier than my not being there. 3. Hospitals are a huge piece of our health care delivery system and that’s not going to decrease anytime soon – it is better that PTs are an integrated part of the Medical Model, than to be on the outside looking in.
There is a positive side of autonomy to my working in the hospital – we have a lot of resources and are able to practice at a high level approaching the limits of our scope of practice. We see patients via direct access, we order imaging, and we get to impact patients in a lot of different settings – outpatient, inpatient, emergency, Physicians’ offices. Luckily, I am empowered to use all of my skills. “Autonomous” doesn’t have to mean “independently PT owned”, to me, it simply means practicing the best you can without unnecessary negative influences.
Doctor of Physical Therapy and Lifelong Education
Whelp. We did it! In 2016, the mandate kicked in that all PT education programs must be at the Doctoral level. Of course, all programs had switched over before 2016. Many Masters programs were transitioning when I graduated in 2006, and the very first Doctoral programs cropped up well before that in the late 90’s. We’re more than 20 years into this pursuit of a Doctoring profession, DPTs are quickly becoming the majority – mission accomplished! …or is it?
We have a persistent history to defeat. We are still viewed by many Physicians as technicians, subordinate to them. Many of us DPTs are hesitant to use the word “Doctor” in association with ourselves. Laws have not caught up with our advanced education – we’re still fighting legislative battles hindered by what the education level of a PT was my entire lifetime ago. In contrast, Chiropractors just popped up as “Doctors” one day (at the end of the 19th Century). Although they have had their own tribulations over the years, it is my contention that their unwavering use of the term “Doctor” has granted them many legal wins over the years that we have yet to be afforded. We are still fighting ghosts of what our profession used to be, not what it is today. We were formed under Physicians and the medical model – a history that has great advantages to our profession, but also a history that keeps us down as the underlings.
Another important aspect of being a Doctoring profession is acceptance of the responsibility of being a portal of entry into the health system – meaning we might be the first professional and person with a serious condition sees. We must fully accept responsibility for the care of patients and appropriate referral if needed. This is something that PTs are trained to do routinely these days, but more of us need to be able to articulate exactly what that responsibility is and that we accept it. Too often we rest on the liability of a supervising Physician while crying for the respect of an independent professional. We can do better.
So are we a Doctoring profession? Sure. But to be respected as one, we first all need to embrace our high, high level of education and our rightful titles as Doctors of Physical Therapy (I could go on-and-on about this, and have previously). We need to keep fighting the battles against outdated legislation and seize every opportunity to demonstrate our knowledge and great abilities as THE experts in conservative physical medicine. And, we need to fully accept the responsibilities that come with our rightful position as experts.
We have made great strides in direct access to Physical Therapists. Some form of direct access exists in all 50 states – in every state, people have the legal right to see a Physical Therapist with no prior Physician visit. However, in many states, this is not unrestricted direct access. There continue to be requirements for Physician supervision or approval of care – a complete and total farce. I’m an expert in rehab, I don’t know why I would pretend to supervise the care of a Surgeon, but Surgeons, with little training in rehab, must often certify the work of rehab specialists – a bizarre policy at best. The largest insurer in the country, Medicare, requires Physician certification of the PT Plan of Care. This is perhaps our greatest barrier in achieving unrestricted Direct Access.
There is no reason there should be anything but full and open Direct Access for every Physical Therapist in America. The reason there isn’t is, again, our long history as technicians and underlings to Physicians. Regulation, both in insurance and state law, has not caught up to our current training. The need for a Physician referral for Medicare beneficiaries is completely ludicrous. Far less educated individuals “treat” people with pain all the time without MD supervision – ever heard of a Massage Therapist or Personal Trainer needing a Physician referral? Full and unrestricted direct access will come, but it will take time, and it will continue to take a lot of effort to change existing laws and dogmas. We can not give up the fight, and advancing Direct Access should remain a top legislative priority.
Oy Vay. What do you say about this.
It is generally accepted that any evidence takes 17 years to fully implement. Our profession’s standard of care will likely become more-and-more evidence based as time passes.
There are factions of our profession that are not evidence-based. Some are using new techniques that are not evidence based, others continue old habits that are dying a slow death. I’m looking at you, Cranio-Sacral. I’m looking at you cranial suture mobilizations. I’m looking at you Ultra Sound.
I am definitely not opposed to innovation. If we, as clinicians, never stepped outside precisely what the research says, there would be no advancement of our techniques. Practice often drives novel research, not necessarily the other way around. Many are trying to standardize care (aka “Decreasing Variance in Practice”), but I think one of our profession’s great strengths is having a certain level of variety in what each of us can offer. If we were all Fellowship-trained Orthopaedic Therapists, our profession’s impact would be across a very narrow population. Instead, we are broad in our strengths, interest, and post-professional training. No matter who a person is, or what their physical ailment is, there is a physical therapist that can meet their physical and psychosocial needs. I think this variety is a strength.
Despite some of our variability, our profession is far more evidence-based than anybody else treating in our domain. Seriously, please write me if you come up with a profession that is treating patients without medication and surgery with a more scientific and comprehensive approach than us. No one is! I can’t think of anyone treating pain and functional impairments with more science than us. That is our area. That is our expertise and no one else’s.
I apologize. I’m going to sweep this one under the rug. Professionalism, I think you got it, or you don’t. Please strive to be professional.
In Vision 2020, professionalism is described as, ” Physical Therapists and Physical Therapist Assistants consistently demonstrate core values by aspiring to and wisely applying principles of altruism, excellence, caring, ethics, respect, communication and accountability, and by working together with other professionals to achieve optimal health and wellness in individuals and communities. “
That’s very aspirational and intangible. I’m going to just move onto the next bullet point.
Practitioner of Choice
Nope. We haven’t done it… YET.
But this goal is a really big deal.
I really hate to bring up Chiropractors again. I don’t mean to pick on them, perhaps they would see my attention as a compliment. In the realm of non-invasive musculoskeletal treatment, they are our biggest competition. Because of our advantage in being more evidence-based and having a broader education, I don’t see how they possibly compete with us once our whole profession has caught up to the level of our current Doctoral education.
Do you know those regional for-sale groups on Facebook? We’ve got one here in our area, and every so often, someone posts something about the injury they have recently suffered asking who they should contact for help. The vast majority of replies for these injuries are to go see particular Chiropractors. I can’t explain it – maybe the type of person replying to online calls for medicine lends itself to advocates of Chiropractic? Regardless, there is a huge percentage of people choosing Acupunturists, Massage Therapists, “Body Workers” (generic term for any person without a state license who wants to touch you), Personal Trainers, Naturopaths, and, yes, Chiropractors.
In research, I’ve seen estimates of <20% of people who have conditions for which PT is indicated actually receive PT services (some estimates as low as 8%). That is a tiny percentage which we must continue to work like crazy to expand. Every effort our profession has, and every individual in the profession, should be working towards expanding the number of people who eventually find a PT for their pains. Outreach and collaboration will be huge in this endeavor.
I’m lucky enough to live in a community where Physical Therapists gained respect a long time before I was here. The regulations of Colorado helped shape the landscape for Physical Therapists to practice at their best (full direct access in the 80’s). A very active local population has consistently provided a population of people injured and looking to avoid surgery. A long-term and close relationship between PTs and local Physicians has developed trust and respect for our profession. These are the things we must try to incubate in every community in the country. We can become the practitioners of choice, there are plenty of potential clients out there, but it will take persistence and lots of work on a micro-local level.
All of the above goals set us up to be the best professionals to treat anything that stands a chance at recovery without surgery or injections. We will never reach a point where every Physician chooses us as a profession to refer to. We will never reach a point where every patient has a Physical Therapist as their first choice for every ache, pain, and limp they have. But, with everything that has changed about Physical Therapy over the past 20 years, we are undoubtedly the best choice, if not the first choice. We’re well on our way, but must keep striving to achieve the goals of Vision 2020.
I had another conversation with Jimmy McKay of PT Pintcast. We discussed things to do in Denver around APTA’s CSM conference expecting up to 18,000 attendees this year. We also talked about my history of travel PT, new endeavors into concierge PT, and my full time gig as a slope-side therapist in Aspen, CO.
A couple weeks ago I found myself sitting at a small breakfast table with 2 past Presidents of the American Chiropractic Association (ACA) and some current ACA board members. For anyone who knows me well, this is a very unexpected place to find me – I am acutely aware of and involved in the many legal battles that have taken place between Chiros and PTs over the years. Now that I’ve had some time to reflect on the whole experience meeting with Chiropractors, I’d like to share it.
With the scene set, I must pause for a second and write a little about my writing process. At the beginning of a typical post, I have an idea and I start writing. Sometimes I don’t know where I’ll end up, other times I do, but I never know what the middle of the piece will look like. This time, I know I will end with a message of hope and collaboration between professions that have often been adversaries over a few decades. I only tell you this in order to convince you to read to the end. I can’t imagine I won’t disparage some Chiropractors along the way, it might get ugly – just stick with me, the end is positive.
There’s a local Chiropractor, who as with any other practitioner in a small town, I share some patients. She and I have never really met each other, but we’ve been in the same room enough times that we know who each other are. We share some great friends in common. Because of the people she is friends with, I can’t imagine that she is not a good person – but as a professional…. uhg. Her clients routinely come in believing they have “had Physical Therapy before”. I was shy at first when patients would come in telling me they already had Physical Therapy, but now I plainly reply, “You have not had Physical Therapy. She is a Chiropractor, you have had Chiropractic, not Physical Therapy”.
This single Chiropractor is emblematic of my relationship with the Chiropractic profession over the years.
My introduction to back pain was through an injury I suffered wrestling in high school. I originally went to see a Chiropractor who was the father of a soccer teammate. After my first Chiropractic treatments, I was hooked. Manual Spinal Manipulation feels good… but it didn’t fix what would eventually turn out to be a spondylolysis, a.k.a. decapitated scotty dog, a.k.a. fracture in my L5 spinous process. Chiropractic adjustment felt good, I loved it, but it wasn’t curing my spinal fracture. I eventually would wear a lumbar brace for 9 months, take some less-than-recommended time off sports, and get a short course of Physical Therapy that I hardly remember.
Fast forward several years, and I’m at Northeastern University in a pre-PT program bringing in Chiropractors to talk to our class so we can understand their profession, as well as ours. I was that guy. I was the guy who brought Chiropractors into school so we can all learn from each other and practice in a happy collaborative world of bliss.
Chiropractors ruined my positive attitude about them – there is no one to blame but them. I got involved in APTA in Massachusetts, then the states I lived in as a travel PT, and then nationally. One constant persisted across my experience – Chiropractors suing PTs across the country over pointless turf battles. The lawsuits centered mainly around two topics, PTs performing manipulations and PT Direct Access (without a Physician or Chiropractic referral). These lawsuits were not based on patient safety, they were only based on a perceived threat to Chiropractors’ bottom-line. These lawsuits developed a long, dense history of contention between the two professions that eventually led to last month’s Interprofessional Collaborative Spine Conference (ICSC) to start healing some wounds.
The ICSC brought together PTs, Chiropractors, and Osteopaths to discuss manual spine treatments.
The structure for the conference was essentially this: For two days, panelists presented topics, then opened up to audience questions for further discussion. The presenters and audience were largely leaders in PT and Chiropractic, (and Osteopathy). The questions were engaging and on-point – the presenters were the best-of-the-best in our fields. There was zero contentious discussion that was had. In fact, I found the formal content of the conference pretty underwhelming.
The good news is, there was a lot of time scheduled for social interaction and networking. This is how I found myself having breakfast with Chiropractic’s heavy hitters. The very individuals I have grown accustomed to battling against in state legislation over-and-over again, I was having a polite breakfast with, exchanging stories of insurance interference in our practices, and exchanging business cards. I think I behaved myself, and the conversations were enlightening for me.
The time in between the sessions was invaluable for me. It allowed for open, cordial conversation about a variety of topics. We talked about our education, our practice, our research training, and our common interests. It added to my understanding of the loooong histories that make the Physical Therapists, Chiropractors, and Osteopaths what they are today. Our current-day practices are deeply entrenched in the histories of our professional origins over the last 100 years and long before.
After digesting the conference for a couple weeks, I now more strongly than ever believe that the Physical Therapists have the higher ground on whose practice is more evidence-based. I hope that the Chiros and DO’s walked away saying to themselves, “Whoa, did you hear that content from the PT presenters?” That was definitely my reaction. But, more likely than not, their reaction, like mine, was something reinforcing their own practice beliefs. But, maybe they are onto something too. Chiropractors have a very effective model in making people feel good (if only for a little while). They don’t allow themselves to feel overly limited in doing exactly what the science dictates, they just manipulate and know it makes a lot of people feel good. They do have a point.
I could go on. And on. And on about how I believe PT is more superior in research based practice, that’s our training… but that’s not the point. They clearly have something good going on with the way they practice too. We will not align Physical Therapist and Chiropractic practices for a very long time – our histories are too different.
There was a great common thread of conversation that reflects the impetus for this conference. Research does, indisputably show, that patient interaction with a Physical Therapist, a Chiropractor, or an Osteopath decreases prescription medications, imaging, surgery, and, most importantly, cost. One phrase I heard in conversation at the ICSC that has continued to run through my head is, “A rising tide lifts all ships.” So true. Despite our different individual histories, and our many battles against each other, if we can unite to improve access to manual therapists before surgeons, we will save our patients from pain and from the cost of undue medications, radiographs, and surgeries.
I have learned that everything we think we have different with Chiropractors is justified. But we have one major thing in common – either of our treatments decreases more invasive and expensive alternatives. That is something worth burying the hatchet and uniting over.
I grew up going to Red Sox farm league games often. Pawtucket, Rhode Island, where the AAA Paw Sox played, was a short drive across the Massachusetts border from the house I grew up in. I remember seeing a bunch of major league studs passing through there – including seeing Roger Clemens throw a rehab start. I never went to a true Red Sox game before college, but Red Sox baseball was definitely exposed to me at an early age. I even had a second cousin come through Pawtucket one summer, playing in the farm league for the Mets. I think I was 12 and remember standing by the players’ exit after the game to meet him briefly. I was shocked at how huge all the players were – the great majority over 6 feet and some of them ducking their heads to get through the locker room door. Wally came out and took a picture with me – pretty cool. He played a few years for various teams in the big leagues, I wonder where he is now.
Fast forward a few years, and the Red Sox won their first World series after an 86 year drought. The victory was in 2004 while I was at Northeastern University in Boston – on whose current campus the first World Series was played (won by Boston). Right in front of the old PT building, there’s a statue of Cy Young pitching from the location of the mound in the first World Series. The statue is barely noticeable in a courtyard filled with trees and shrubs. Hardly a tourist destination, but a cool history to know about and feel close to.
By the time of the 2004 World Series, my entire PT class had become entrenched in the Red Sox culture. Exams were delayed during the playoffs, all eyes were on baseball, not books – there was a common understanding that something uncommon was happening.
Through several years of PT school, there were times we’d see players out at the bars. I remember a few classmates who through connections of family members had ended up having Hall of Fame Pedro Martinez and Future Hall of Famer David “Big Papi” Ortiz up to their apartment to hang out one night. Other classmates were working at Fenway Park on the grounds crew as a part-time job. We were in the middle of it when the Sox won in 2004, we all felt like we were a part of it.
The years between 2004 and 2007 blur together. I remember one roadtrip with friends out to Colorado where we stopped in Kansas City to watch the Royals play. On a later roadtrip out to West Coast clinical affiliations with some friends, we caught the Sox playing in Anaheim against the Angels. That trip included some of the guys from the earlier roadtrip, but added a handful of others including my friend Kate, who I would later end up marrying.
By the next time the Red Sox won in 2007, Kate and I were travelers watching in an empty Uno’s Pizzaria in Colorado Springs during game 4 against the Colorado Rockies. We quietly hid our glee slipping out of the restaurant and then skipping down the street in a town that had lost the Wold Series that night. Later on, still as travelers, we lived in an apartment on a little peninsula just north of Boston when the Red Sox won again in 2013 after the Boston Marathon Bombing. It was nice to be back close to home when they won again, and when they won with so much emotion attached to it. On the day of the championship parade, we had staked out an early-morning table at McGreevey’s Tavern on the sidewalk where the parade passed by. We got a front row seat to the parade and somehow ended up mingling with some of the survivors of the bombing who were first made famous through their trauma, but later through their advocacy for other survivors. Many hours later in the day, we had been at the bar long enough, that our table was inside a red velvet rope and in very close proximity to Red Sox stud Mike Napoli. He hopped behind the bar, poured a couple drinks and marched around like the hero he was that night – the next day, the news published pictures of him parading shirtless through Boston, which I only accept partial responsibility for.
In between all these pinnacles, there were many lows where the Sox did not make the playoffs, or lost brutally to a division rival. There were also a number of road trips between Colorado and New England on alternating travel assignments. Every road trip was a chance to catch a random road game and in one instance to swing by the Baseball Hall of Fame in Cooperstown, NY. If you have the slightest interest in baseball and are ever within a few hours’ drive of Cooperstown, GO! In 2012, when living in Anchorage, AK, we went to a farm league game up there, and heard a couple stories about the time an outfielder was running away from an aggressive moose… I’ve seen a lot of baseball on the road.
I don’t think my connection with baseball and the Red Sox truly reached its peak until the summer of 2015 when Kate and I were living in a camper on Martha’s Vineyard (Mahtha’s Vineyahd). We had no TV in our camper, and the wifi was iffy enough that streaming anything was pretty much out of the question. So, we turned to Red Sox radio for almost every one of the games that summer. One of the worst and best things about baseball is that the regular season is 162 games – that takes up most of the nights between April and September. That summer is when baseball became a true daily habit for Kate and I. Red Sox Baseball on the radio every night. If I recall correctly, the Red Sox season didn’t last into the playoffs in October that year, which was probably fine, since we moved indoors to an apartment that same month – and resumed the daily cable habit. But, something from that summer stuck, and most nights April into autumn, we are still watching or listening to the Red Sox.
Interleague play brought the Red Sox out to Colorado where we were able to take our 2 year old daughter to her 2nd Red Sox game. Because of the two separate leagues in baseball, the Sox and Rockies hardly ever play each other. It will likely be another 8 years before they play out here again. Sox won that night, Coors Field was full of Red Sox fans, it was fantastic.
But, the first game we took our daughter to was even more fantastic. Whenever a vacation is coming, I eventually look at the baseball schedule to see if there is a game I’d like to see on the road – well, this one was a no-brainer. We were visiting my parents in Florida, and my parents, Kate, our daughter, and I all went out for an afternoon game when the Red Sox were visiting the Tampa Bay Rays. What was otherwise a rather mundane loss by the lack-luster 2019 Red Sox was turned into an unforgettable afternoon when the guy sitting next to us caught a Tampa Bay homerun. His story is really long, but the short of it is this: He’s a long-time season ticket holder, he was wearing a purple suit, and this is the first home run he has ever caught. It made his year. It made my day.
I was never much of a baseball player. I think I had written it off by 4th grade. Too bad, really. Apparently it’s in my blood. On my Mom’s side, we have Wally who pitched in The Bigs for a while. I also remember my Grandfather telling stories about pitching to Shoeless Joe Jackson while in the Navy. My Dad is a big fan of baseball with a deep knowledge of the game. I didn’t realize his passion for baseball until very recently, you’d think the frequent trips to see Farm League Baseball as a kid would have been a clue a little bit earlier.
As the current World Series works towards a conclusion, I have just a couple days left to celebrate as a fan of the 2018 World Series Champions. Man, what a game. Maybe you think it’s too slow. Maybe 162 regular season games is crazy. I’m just looking forward Spring Training and whatever park I might get to visit next. Play ball!
This is the dirty little secret of travel PT. Everybody knows it, why not say it aloud. Everybody with me now:
“Travel PT should not exist.”
…Nor should any other traveling healthcare profession, really. Don’t worry, no employers will take this message to heart like they should – a healthy travel industry will undoubtedly persist beyond this blog.
Why are we allowed the ability to travel all over the country to choice destinations while making more money than the hard working professionals that live and work there year round? We shouldn’t, but many employers are so buried in processes and organizational optimization that they fail to see the easy answer to their staffing issues; A classic case of not seeing the forest through the trees. Pay your permanent employees more and you will need less temporary staffing!
I have to back up just a minute. We couldn’t eliminate the entire industry, some travel assignments are available for exactly the right reasons:
Losing an employee who is a new parent to maternity/paternity leave for several months after the birth of their baby.
If only paternity leave were a real thing. It’s a unicorn, it doesn’t exist. I guess paternity leave is more of a narwhal than a unicorn, because it exists, but it is very rare and few have actually experienced it. More on what employers could do to keep employees later.
An employee suddenly quits. A thorough search for a long-term employee will happen, but the clinic needs help NOW. Good time to hire a traveler while the clinic finds an awesome permanent employee.
An employee is lost to an injury for an extended or unspecified length of time – this is a great time to hire a traveler!
The reason most employers hire travelers is not these good reasons. It is because they believe they can’t find consistent staff in their area. False! Wrong! Misnomer! STOP TELLING YOURSELF THAT!!! The reason you can’t find employees is because your compensation package is sub-par. If you would just pay more, people would rearrange their lives to work for you.
I’d like to present a case of one specific employer I heard about recently – actually a group of a couple dozen employers. These hospitals share market information within a group. All of these hospitals are in the same geographic area. They base their pay off of the “market rate” which is an average pay between all the hospitals they compare rates with. The numbers they are looking at are for full-time PTs. So, a full-time PT gets paid a competitive rate versus the other fulltime PTs in the region. If one facility increases their rate of pay, their increase is averaged against the other employers. The thought behind this model is as need for employees increases, the pay goes up in the market – employees must be paid more to meet staffing needs. I’m not so sure this model works like they think it works.
This example sounds fair-and-good until travel PTs are included in the equation – travelers are not included in the calculation. You have a group of hospitals hiring full-time PTs at one rate, hiring travel PTs through agencies for much, much more money, and then not including that rate into their calculation of pay for full-time employees. Effectively, the market system of comparing with other local employers keeps the pay down – no one actually raises their pay, because they all compare to the “market”. Meanwhile, these hospitals hire expensive temp workers and do not add that cost to the calculation. Infuriating.
This is why travel PTs should not exist. If employers would pay their physical therapists a modest amount more, they would not have to hemorrhage money out to recruiting agencies every month to fill their needs, but they do and the travel PT life is a wonderful opportunity for the therapist that can pull it off.
A few years ago, I was accidentally sent an email containing one single recruiter’s billing for a week. The bill was organized by each facility and contained amounts for each traveler provided. There weren’t that many facilities listed, maybe 15. Most of the bills were for a modest number of travelers – 1 to 3 travelers per facility typically. BUT, one particular facility had over $30,000 of pay for travelers in one week!!! I kid you not. (would I kid about this?) I think I could quickly fix that facility’s staffing issue. PAY YOUR EMPLOYEES MORE!
Now, I am not advocating for the end of travel PT. I must repeat that it is a wonderful opportunity. I certainly took advantage of being able to travel the country while working a professional job and think many others should exploit this opportunity as well. Traveling is so cool. GO TRAVEL! Travel all across this country, work in different settings, with different people, in many different places. But, if all the employers smartened up at once and started paying their full-time employees more, the travel market would instantly shrink to less than half its size.
Don’t worry. The travel industry is going to do just fine, I don’t see any big changes happening any time soon. I can only write this because it will make zero impact on any employer – they will keep marching forward keeping their full-time employee rates at just enough for most people to no quit. Take advantage, travel, and enjoy yourself doing it while making much more money.
….and shhhhh! Don’t tell the employers about what I said.